Our Shipping Policy

 

Our shipping policy states that any orders placed after 3 p.m. GMT will be shipped on the subsequent business day.

 

Where does my order ship from? - UK Deliveries  

Your order will be shipped from our distribution centers located  within the UK. 

Where does my order ship from? - USA Delivery

Your order will be shipped from our distribution centers located within the United States 

What is the estimated arrival time for my order?

The estimated delivery time for your order will vary based on your location. Generally, you can expect to receive your order within 5 business days or sooner. Please note that business days exclude weekends and UK Bank holidays.

Our shipping policy states that any orders placed after 6 p.m. GMT will be shipped on the subsequent business day.

What else do I need to know?

Delivery Guarantee:

We assure you that your shipment will be delivered within the promised timeframe, except in cases where delays occur due to circumstances beyond our control. Please note that shipping and handling costs, including duties or taxes, cannot be refunded. Factors that may cause delays, but are not limited to, include adverse weather conditions, natural disasters, civil disruptions, holidays, carrier interruptions, and delays caused by customs or local government authorities.

Declined Shipments:

If a package is declined upon delivery, an extra fee will be applied. Once the package is returned, this fee will be deducted from any eligible refunds.